frequenly asked questions
Welcome to Electric Vizion's FAQ page. Here you'll find answers to common questions about original artwork purchases, commission work, photography services, and artwork care. If you don't find what you're looking for, feel free to reach out to Sadie directly.
Original Artwork
How should I care for my original painting?​
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To ensure your artwork maintains its quality and longevity:
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Display your artwork away from prolonged periods of direct sunlight to prevent fading
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Avoid hanging pieces in areas with high humidity like bathrooms
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Keep your artwork away from heat sources such as radiators or fireplaces
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Dust the surface gently using a clean, soft brush or dry microfiber cloth
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For framed pieces, ensure proper wall support that can handle the weight of both artwork and frame
How should I hang my artwork?
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When installing your artwork, use appropriate hanging hardware rated for the weight of your piece. If you're unsure about installation, I recommend consulting a professional art handler or framer.
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What environment is best for my artwork?
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Maintain a stable environment for your artwork. Avoid areas with dramatic temperature fluctuations or excessive moisture. A controlled indoor environment with relatively consistent temperature (around 70°F/21°C) and humidity levels (45-55%) is ideal.
Commissioned Work
How long does a commission take?
Commission works typically take one month to complete from the time the sketch is approved.
What is your revision process? After our initial consultation, I'll create a detailed sketch of your commissioned piece. You'll have one opportunity to request revisions to the sketch. Once the sketch is approved, no further changes can be made during the creation process.
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What are the payment terms for commissions?
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A 50% down payment is required to begin work on your commission. The remaining 50% must be paid in full before the artwork is shipped. All commission payments are non-refundable.
What happens after I approve the sketch?
Once the sketch is approved and the down payment is received, I'll begin creating your commissioned piece. The creation process typically takes one month. When the piece is complete, I'll send you photos for review. After the final payment is received, your artwork will be carefully packaged and shipped to its new home.
Photography Services
What is your booking policy?
A $100 non-refundable deposit is required to secure your photoshoot date and time. This deposit goes toward your final payment.
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What is your rescheduling policy?
Your booking deposit includes one complimentary reschedule if needed. Please provide at least 48 hours notice for any schedule changes. If you need to reschedule more than once, an additional deposit will be required.
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What happens if I don't give 48 hours notice?
If you need to reschedule with less than 48 hours notice, your deposit will be forfeited and a new deposit will be required to book another session.